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Customer journey

Services of the General Authority for Food and Drugs

Transparency and Disclosure

It is an electronic system through which financial Payments Disclosure by medical and food companies.

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PUBLIC CONSULTATION PLATFORM

The Public Consultation Platform is an e-portal that offers data about private and public sectors as well as the mass, these data are usually results of questionnaires about their experience with services and systems offered by governmental sectors and focused around the developmental and economic ecosystems

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Private Sector Feedback Platform

An online tool that the NCC uses to engage the private sector in the identification of the challenges they face, and in the formulation of the policies and regulations to address them. The platform enables the private sector to lodge complaints, submit feedback on legislations and propose improvements.

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HALA CENTER

It is an electronic system that provides the service of obtaining halal certificate for establishments including food, drug, cosmetics products and services providers.

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Saudi Drugs information system (SDI)

An electronic system that enables drug companies and agents to upload PIL, SPC, and drug’s picture. It aims to be a reference for registered medicines as a reliable source of drug information

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The National Drug & Poison Information Center (NDPIC)

The National Drug & Poison Information Center (NDPIC)

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National Center for Medical Devices Reporting

National Center for Medical Devices Reporting ( NCMDR ) A systematic database to manage medical devices' post-market activities, such as Medical devices reporting of Adverse events and complaints, as well as publishing the Safety alerts of Medical devices with follow-up implementation of the corrective actions to ensure the safety, efficacy and performance of medical devices.

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Product Classification System (PCS)

SFDA established Product Classification System for companies to classify their products and get to know the eligibility of products and whether it is subject to registration. The classification exclusively based on the SFDA criteria and products classification guidance. It is an optional service for companies and does not replace registration for other SFDA electronic systems

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Drug Establishments National Registry ( DENR )

An electronic system which aims to build-up a national database for all drug establishments including local and international companies and manufacturers, agents and wholesale distributors in Saudi Arabia.

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