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Customer journey

Services of the General Authority for Food and Drugs

Product Classification System (PCS)

SFDA established Product Classification System for companies to classify their products and get to know the eligibility of products and whether it is subject to registration. The classification exclusively based on the SFDA criteria and products classification guidance. It is an optional service for companies and does not replace registration for other SFDA electronic systems

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Saudi Vigilance System

The Pharmacovigilance Electronic Reporting Service is an online spontaneous reporting system for adverse events and pharmaceutical products defects to facilitate the reporting for health care professionals and the public.​

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Issue bills for the Authority's services

An electronic system that enables users to issue a bill to get SFDA service

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Drug Track and Trace System (RSD)

RSD is an electronic system that aims to insure drug safety by tracking all drugs in the supply chain from manufacturing till it reaches the consumer.

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Gulf Rapid Alert System for Food

The aim of Gulf Rapid Alert System for Food (GRASF) is to facilitate rapid exchange of information among concerned governmental bodies in GCC countries, regarding notifications and alerts related to food and food contact materials safety, to take necessary and preventive measures for protecting consumer’s health

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