Is it possible to extend the period of informing the customers for more than 5 working days if we have large number of affected users?
Question
Is it possible to extend the period of informing the customers for more than 5 working days if we have large number of affected users?
Answer
It is mandatory to respond to SFDA with the available justifications and procedures within the specified period, then the case and extension are evaluated according to the justifications and procedures presented.